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Accessibility

Ticketing: Accessible tickets can be purchased online at https://www.ticketmaster.com/punch-line-comedy-club-san-francisco-tickets-san-francisco/venue/229425. You do not need to call the box office to place an order as all of our accessible tickets are available through the above link. Look for the logo on the Find Tickets page to view all available accessible seats. We do have accessible seating in various price ranges but be advised it does occasionally sell out. We have limited seating available for guests on the day of the event so please make sure you purchase accessible seating when you order tickets.

 

Unexpected Needs: If you have had an injury or illness that prevents you from using the original seat you purchased, please email us at PunchLineSFBoxOffice@LiveNation.com to coordinate accommodations in advance of the show. We have a limited number of seats available on the day of the show for such issues, but we cannot guarantee we will be able to seat you. Please remember that accessible seating permits for the guest with the accessible need and one companion.

 

Wheelchair Accessibility: To enter the venue, please walk around the corner down Clay Street to the corner of Clay St. and Front St. Please enter One Maritime Plaza on your left side through the glass doors by pressing the accessible icon button on the black pillar. Enter through the doors, into the elevator, and one floor up. Upon exiting the elevator, turn right and walk straight toward the Punch Line. Enter through the ramp.

 

Interpreter Requests: If you will need an interpreter for an event, please give us at least 2 weeks notice to secure. Guests who request an interpreter will need to pick up their tickets at will call. When the tickets are picked up we will introduce you to your interpreter for the evening and take you to your seats. There is no charge to arrange for an interpreter for your visit.

 

Hearing Assistance: Guests who require assisted listening devices can contact our venue office prior to the event to arrange for a device. Please give us at least 2 weeks notice. We can be reached via email PunchLineSFBoxOffice@LiveNation.com.

 

Service Animals: At Punch Line San Francisco, service animals are permitted inside the venue during events. We have specific guidelines to ensure all guests, and their service animals are supported throughout their visit. 

Service animals are defined by the ADA (Americans with Disabilities Act) as dogs or miniature horses that are trained to do work to perform tasks related to people with disabilities. The work or task the service animal is trained to do must directly relate to the person's disability. Service animals must be housebroken. Service animals are required to behave and not repeatedly bark, growl, jump up on or lunge at other guests or employees. Corrective action must be taken if the service animal is not behaving appropriately.

Dogs whose sole function is to provide comfort or emotional support do not qualify as service animals under the Americans with Disabilities Act (ADA). Comfort animals, emotional support animals, and therapy dogs are not listed as service animals under Title II and Title III of the ADA. This also applies to the other species of animals wild or domestic, trained, or untrained. The ADA requires the service animal to be under the control of the handler. This may include using a harness, leash, or other tether. Our venue employees are not required to provide for, the care, or supervision of a service animal, including cleaning up after it. Service Animals must remain on the floor and are not allowed on dining chairs or tables in our food and beverage locations. Live Nation and our operating partners have the right to deny access to a dog that disrupts our operations. 

Please contact a member of the guest services team if your service animal needs access to a relief area. You will need to exit the venue and re-enter with the assistance of a member of the guest service team.

 

Accommodations: Venue bathrooms, bar, and merchandise are accessible.